EBMS Tickets

Issue Number 403
Summary suddenly logged off w/ "too many connections" error message
Created 2016-09-27 16:52:02
Issue Type Bug
Submitted By Boggess, Cynthia (NIH/NCI) [C]
Assigned To Kline, Bob (NIH/NCI) [C]
Status Closed
Resolved 2016-09-29 10:46:14
Resolution Fixed
Path /home/bkline/backups/jira/oceebms/issue.195104
Description

Today I was suddenly logged out of the EBMS and was shown the error message below. This only happened once and I was able to login immediately after, but I thought I should report it just in case.
The error message:

Additional uncaught exception thrown while handling exception.
Original
PDOException: SQLSTATE[HY000] [1040] Too many connections in drupal_is_denied() (line 1917 of /local/drupal/includes/bootstrap.inc).
Additional
PDOException: SQLSTATE[HY000] [1040] Too many connections in dblog_watchdog() (line 147 of /local/drupal/modules/dblog/dblog.module).

Comment entered 2016-09-27 17:08:08 by Kline, Bob (NIH/NCI) [C]

Can you tell me on which tier this occurred and when (because of the second error the details weren't logged)?

Comment entered 2016-09-27 17:14:49 by Kline, Bob (NIH/NCI) [C]

Opened https://tracker.nci.nih.gov/browse/DBATEAM-2607 (and added you as a watcher, ).

Comment entered 2016-09-29 10:46:14 by Kline, Bob (NIH/NCI) [C]

The database team responded with the explanation that another site which shares our DBMS overloaded the server with requests, and that the problem has been corrected.

Comment entered 2017-05-16 10:29:52 by Kline, Bob (NIH/NCI) [C]

Can this ticket be closed?

Comment entered 2017-06-01 13:20:47 by Kline, Bob (NIH/NCI) [C]

I'm thinking we can probably close this ticket. Do you agree?

Comment entered 2017-06-14 09:54:08 by Kline, Bob (NIH/NCI) [C]

Hello?

Comment entered 2017-06-27 16:06:13 by Juthe, Robin (NIH/NCI) [E]

Sorry I hadn't seen your questions, Bob. I wasn't on the ticket. I think this can be closed. Cynthia, please let us know if you're still experiencing the problem in which case we can reopen it.

Elapsed: 0:00:00.000714