Issue Number | 360 |
---|---|
Summary | Unable to Upload Documents on PROD |
Created | 2016-02-08 10:22:01 |
Issue Type | Bug |
Submitted By | Juthe, Robin (NIH/NCI) [E] |
Assigned To | Kline, Bob (NIH/NCI) [C] |
Status | Closed |
Resolved | 2016-04-07 14:54:01 |
Resolution | Fixed |
Path | /home/bkline/backups/jira/oceebms/issue.178470 |
We're currently unable to upload docs to the EBMS - prod (we've tried both word and pdf files). I'll attach a screenshot showing the error message.
Adding Victoria and Bonnie.
Yes, Bonnie reported this, too. I have linked this ticket to the ticket I filed with CBIIT.
Kiran just called me and asked me about rebooting the EBMS server. I asked him to do so at 11:45 AM in case you have any major objections. Should only take a couple minutes to reboot.
Bob, he said that it was due to Apache detailed logging being turned on.
Let's do it - the users are pretty well blocked until this gets fixed.
Thanks,
Bob
Agreed - 11:45 sounds good. Thanks!
Disk space has been freed up. Please try again.
I was able to upload some documents. Looks like we're back in business.
Thanks Bob. Working now!!
From: NCI JIRA Mail (NIH/NCI)
Sent: Monday, February 08, 2016 12:27 PM
To: Ferguson, Bonnie (NIH/NCI) [C]
Subject: [NCI JIRA Tracker] (OCEEBMS-360) Unable to Upload Documents on
PROD
[1]Robert Kline commented on [2]OCEEBMS-360
[3]Re: Unable to Upload Documents on PROD
Disk space has been freed up. Please try again.
[4]
[5]Add Comment
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[6]Robert Kline
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[2] https://tracker.nci.nih.gov/browse/OCEEBMS-360
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File Name | Posted | User |
---|---|---|
screenshot-1.png | 2016-02-08 10:22:28 | Juthe, Robin (NIH/NCI) [E] |
Elapsed: 0:00:00.000646