EBMS Tickets

Issue Number 356
Summary [Home Page] Document Activity Feed Shows Summary Posted by Peds Board Member
Created 2016-01-08 09:53:47
Issue Type Bug
Submitted By Juthe, Robin (NIH/NCI) [E]
Assigned To
Status Closed
Resolved 2016-05-27 12:04:46
Resolution Cannot Reproduce
Path /home/bkline/backups/jira/oceebms/issue.176800
Description

This is a strange issue, but Melissa Hudson on the Peds Board uploaded a Late Effects summary this week and it is showing up in the Document Activity Notification Feed for Board managers who are not associated with the Peds Board. (Victoria, Robin B, Robin J, and Val are all seeing this message.) Any idea what could be happening? This is on PROD.

Her update also does not list the name of the summary but instead says "Melissa Hudson posted [message:field_title]. 01/07/2016"

(We were able to tell it was the Late Effects summary by looking at recent uploads on the Manage Documents page.)

Comment entered 2016-01-08 10:14:50 by Juthe, Robin (NIH/NCI) [E]

This appears to be the packet Melissa was posting her summary to: Late Effects of Treatment for Childhood Cancer (January 2016) [Packet #15097]

Comment entered 2016-01-08 15:21:43 by Kline, Bob (NIH/NCI) [C]

I've done as much preliminary investigation as I think would be prudent without having the ticket in the iteration we're working on currently, just to make sure it wasn't something which should be dealt with as an emergency. I still don't fully understand exactly what happened, but it looks like the sort of situation which occurs when the user gets impatient and bangs away at the same button repeatedly. In this case, the user was posting the same updated summary, and the multiple requests sort of stumbled and tripped over each other, with the result that one of the notification message rows ended up with no title or individuals to whom the notification was to be shown. The lack of a title is what caused the [message:field_title] placeholder to appear, and the lack of specific individuals to whom the notification should be displayed resulted in it being displayed to all the board managers. In any case, it seems unlikely to be something that would happen frequently (this is the first occurrence, as far as I know), so I think it's safe to let the ticket sit in the backlog for now while we concentrate on the release tickets. Let me know if this doesn't seem like the right approach.

Comment entered 2016-01-08 15:26:01 by Juthe, Robin (NIH/NCI) [E]

Thanks for investigating, Bob. I completely agree - just thought we should report it since it's such a strange circumstance. I do not recall seeing this before, either. It appears she tried to upload the doc 3x, so your theory about the requests tripping over one another makes sense... Sharon got all three in her feed and in the packet. It's fine to keep this in the backlog. I'll let you know if we encounter it again or it becomes more urgent.

Comment entered 2016-05-27 12:04:38 by Juthe, Robin (NIH/NCI) [E]

Closing this issue since it hasn't happened again. We'll reopen if it comes up again.

Attachments
File Name Posted User
screenshot-1.png 2016-01-08 09:54:21 Juthe, Robin (NIH/NCI) [E]

Elapsed: 0:00:00.000691