CDR Tickets

Issue Number 4447
Summary Unable to run PP for Summaries on QA
Created 2018-04-06 14:44:16
Issue Type Bug
Submitted By Osei-Poku, William (NIH/NCI) [C]
Assigned To Englisch, Volker (NIH/NCI) [C]
Status Closed
Resolved 2018-04-06 15:15:22
Resolution Fixed
Path /home/bkline/backups/jira/ocecdr/issue.223702
Description

I am not able to successfully retrieve PP on QA. I get the attached error. Seems like the same error experienced on PROD last week.

Comment entered 2018-04-06 14:58:43 by Englisch, Volker (NIH/NCI) [C]

Are you trying to run this for the document Acupuncture (CDR458088)?
This is not a valid document, so I wouldn't expect that it will give you any result when trying to run a PP report because the Gatekeeper code is performing a DTD validation, too.

Comment entered 2018-04-06 15:03:03 by Osei-Poku, William (NIH/NCI) [C]

Yes, but it is happening for every other summary I try. I just tried CDR0000257990 which is a valid document and got the same error message.

Comment entered 2018-04-06 15:15:22 by Englisch, Volker (NIH/NCI) [C]

Blair fixed the problem on gatekeeper.

Comment entered 2018-04-06 18:42:39 by Osei-Poku, William (NIH/NCI) [C]

Verified. Thanks!

Attachments
File Name Posted User
Error in PubPreview.docx 2018-04-06 14:43:55 Osei-Poku, William (NIH/NCI) [C]

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