CDR Tickets

Issue Number 3860
Summary MS Word not displaying some itemized lists correctly
Created 2015-01-15 17:51:04
Issue Type Task
Submitted By Osei-Poku, William (NIH/NCI) [C]
Assigned To Englisch, Volker (NIH/NCI) [C]
Status Closed
Resolved 2015-06-11 16:10:39
Resolution Fixed
Path /home/bkline/backups/jira/ocecdr/issue.145020
Description

Margaret mentioned this issue in our last meeting. I tried all the suggestions that were made but that did not resolve the problem. Below is my email to Volker and his response. I have also attached the referenced file.

From: Englisch, Volker (NIH/NCI) [C] volker@mail.nih.gov
Sent: Thursday, January 15, 2015 5:02 PM
To: Osei-Poku, William
Subject: RE: copying from report to MS Word

Both of the lists are ordered lists and by default an ordered list is displayed with Arabic numbers. The nested list has a list-style type of “lower-alpha” and it appears that Word is not understanding this list style. This is probably a bug in Word. You might try and see what happens if you’d copy/paste this into a different editor (Libre Office). If it’s a Word bug we could try if it’s possible to adjust the PP to adjust the CSS or the lists but that may or may not work. Also, if we’re modifying the PP report please keep in mind that it won’t have an effect on anything you’re copying/pasting from Cancer.gov.

Please go ahead and create a ticket if you think it’s worth pursuing and we can discuss next Thursday.

Thanks,

Volker
___________________________________
Volker Englisch
NCI OCPL – Office of Communications & Public Liaison
Contractor: Sapient Government Services
NCI: 240-276-6583

From: Osei-Poku, William William.Osei-Poku@icfi.com
Sent: Thursday, January 15, 2015 4:46 PM
To: Englisch, Volker (NIH/NCI) [C]
Subject: RE: copying from report to MS Word

Production.

From: Englisch, Volker (NIH/NCI) [C] volker@mail.nih.gov
Sent: Thursday, January 15, 2015 4:43 PM
To: Osei-Poku, William
Subject: RE: copying from report to MS Word

Is this PROD or QA?

Thanks,

Volker
___________________________________
Volker Englisch
NCI OCPL – Office of Communications & Public Liaison
Contractor: Sapient Government Services
NCI: 240-276-6583

From: Osei-Poku, William William.Osei-Poku@icfi.com
Sent: Thursday, January 15, 2015 4:07 PM
To: Englisch, Volker (NIH/NCI) [C]
Subject: copying from report to MS Word

Hi Volker,
When we copy can you take a look at the attached PP copy of 762295. When the document is copied or when we use edit with Word to create a word document. The list items under the Glioblastomas Treatment is messed up. For example the sub bullets that are supposed to be a. and b. are changed into 1. And 2. And it doesn't matter which browser you use. We spoke about this briefly in the CDR meeting last week.
Thanks,
William

Comment entered 2015-01-15 18:20:00 by Kline, Bob (NIH/NCI) [C]

Did you try it from Chrome?

Comment entered 2015-01-15 18:57:01 by Osei-Poku, William (NIH/NCI) [C]

Yes, I did. I tried all the browsers installed on Bastion Host and they all came back with the same display.

Comment entered 2015-06-10 18:09:18 by Englisch, Volker (NIH/NCI) [C]

Could you please confirm that this is still a problem given that we are now using the NVCG output? I was able to copy/paste the document and preserve the bullet list formats.
If this is still a problem please list the steps you're performing to create this document.

Comment entered 2015-06-11 16:10:18 by Osei-Poku, William (NIH/NCI) [C]

Could you please confirm that this is still a problem given that we are now using the NVCG output?

It is working correctly for us now. Thank you!

Comment entered 2015-06-11 16:11:11 by Osei-Poku, William (NIH/NCI) [C]

Please let me know if I should go ahead and close this issue.

Comment entered 2015-06-18 12:34:34 by Englisch, Volker (NIH/NCI) [C]

Yes, since there was no work involved that needs to be migrated we can close this issue.

Attachments
File Name Posted User
762295_Glioblastomas Treament.docx 2015-01-15 17:51:04 Osei-Poku, William (NIH/NCI) [C]

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