EBMS Tickets

Issue Number 622
Summary Board member unable to access the EBMS
Created 2021-12-27 11:45:04
Issue Type Bug
Submitted By Shields, Victoria (NIH/NCI) [E]
Assigned To Kline, Bob (NIH/NCI) [C]
Status Closed
Resolved 2021-12-28 15:46:23
Resolution Fixed
Path /home/bkline/backups/jira/oceebms/issue.307530
Description

Karen Marcus (non-government Peds Board member) got an error message when she tried to log into the EBMS on 12/23.EBMS error 1.docx

Comment entered 2021-12-27 12:32:13 by Kline, Bob (NIH/NCI) [C]

I have submitted ticket NCI-RITM0333234 to CBIIT.

Comment entered 2021-12-27 12:39:16 by Kline, Bob (NIH/NCI) [C]

Is it just Karen?

Comment entered 2021-12-28 15:46:23 by Kline, Bob (NIH/NCI) [C]

Just finished a troubleshooting session with CBIIT and CIT. I believe the problem has been fixed. Please have the board members try logging in again.

Comment entered 2021-12-29 09:39:37 by Shields, Victoria (NIH/NCI) [E]

They were able to successfully log in. Thank you!

Comment entered 2021-12-29 10:01:23 by Kline, Bob (NIH/NCI) [C]

Super!

Comment entered 2021-12-29 10:14:25 by Shields, Victoria (NIH/NCI) [E]

Should I close the issue?

Comment entered 2021-12-29 10:29:38 by Kline, Bob (NIH/NCI) [C]

I think so, thanks.

Attachments
File Name Posted User
EBMS error 1.docx 2021-12-27 11:45:00 Shields, Victoria (NIH/NCI) [E]

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