EBMS Tickets

Issue Number 326
Summary [Login Page] Revise non-NIH Board Member Instructions
Created 2015-09-15 13:47:00
Issue Type Task
Submitted By Juthe, Robin (NIH/NCI) [E]
Assigned To alan
Status Closed
Resolved 2016-04-07 14:57:32
Resolution Fixed
Path /home/bkline/backups/jira/oceebms/issue.170022
Description

If we move to using a single username (OCEEBMS-298), we will need to revise the instructions on the login page. I will post specific revisions once we determine how we will be handling the usernames.

We may also want to remove the information about the NIH help desk since we have been routing requests through the Board managers for resolution. Otherwise the Board members are being told they need to complete a notarized form.

Comment entered 2015-10-08 11:28:01 by Kline, Bob (NIH/NCI) [C]

Holding off on this ticket while we work on trying to get Federated Login working.

Comment entered 2015-12-10 10:18:47 by Juthe, Robin (NIH/NCI) [E]

I drafted some instructions and proposed a layout for the new EBMS landing page. Please see attached.

We'll need to update the wording if we end up being able to change the items in the dropdown list ("HHS Login" and "Social Login/Open ID") on the trust page.

Comment entered 2015-12-10 10:56:08 by Kline, Bob (NIH/NCI) [C]

How about "... and Social Login/Open ID if you have a Google account which has been registered with the EBMS."?

Comment entered 2015-12-10 17:57:32 by alan

I have attached a draft Questions and Answers document for our use of OpenID in the EBMS. See "OpenID_QandA.doc"

Some of the answers that I gave are based on direct experience with the system. Some are based on my understanding of how it works, but I have not yet personally tested them, for example, I haven't changed the email address or password on my Google account. So Bob or I or others in the group should be sure each answer has been tested by at least one of us to be sure it's accurate, before we send out a final draft.

Comment entered 2015-12-11 09:58:04 by Kline, Bob (NIH/NCI) [C]

A few tweaks:

  • Click the "I prefer to use my current email address" option ... [the word "option" added]

  • "The first time that you login NIH will present a web page that asks you to select an NIH staff userid or an OpenID." I would use "log in" instead of "login" (and "user ID" instead of "userid"). Also, this choice is presented every time you log in, not just the first time, I believe. And you're not selecting an ID at this step, you're choosing the method of authentication. How about "Each time you log in the NIH iTrust page will ask you to choose an account type ("HHS Staff" or "Social Login/OpenID")."?

Comment entered 2015-12-15 11:43:37 by Juthe, Robin (NIH/NCI) [E]

This is really helpful, Alan. Thank you!

Comment entered 2015-12-15 22:56:37 by alan

I have replaced OpenID_QandA.doc again, fixing a few typos and small errors and implementing Bob's suggested changes.

Comment entered 2015-12-15 23:57:36 by alan

I've just started work on the new EBMS login page. However JIRA has slowed way down, a cloak of invisibility has descended on the svn server, and gremlins seem to be infesting the network. So I'll call it a night and return to it on Thursday.

Comment entered 2016-01-26 11:18:16 by alan

It is my recollection that our original plan for the switch from eDir
to OpenID logins for board members was to happen in a single change,
i.e., we would bring the system down, turn off eDir access and turn on
OpenID access, then bring the system back up.

Later there was some discussion of running eDir and OpenID in parallel
for some period of time to allow more time for board members to make
the switch.

I'm not sure how that stands at present. If we can do without
parallel operation then I propose that we stick with the original
plan. The main benefits are that we can stop maintaining the eDir
system, and we can implement a single pre-login screen (the one Robin
designed) to lead users to the NIH authentication gateway instead of
possibly modifying an already somewhat confusing screen offering
multiple login options, and going through two transitions.

I propose to go ahead with an implementation of the Robin design login
screen, which we will need when eDir is turned off - whether that
happens right away or not. If we can get away with it, I suggest that
we stop there and stick with the original plan of turning off eDir
when turning on OpenID.

Is it okay to do that?

Comment entered 2016-01-27 23:07:07 by Juthe, Robin (NIH/NCI) [E]

I think the original plan of cutting over from eDir to OpenID at one time will work for us. This is how we have explained to our Board members that it will happen, too. I'm sure there will be some/perhaps many that will need to be manually brought over to OpenID after the cutover on Feb 10, but we've let them know that they will temporarily lose access until we have their Google-associated e-mail address. Thanks.

Comment entered 2016-02-05 16:49:40 by Juthe, Robin (NIH/NCI) [E]

The landing page looks good on old QA.

Comment entered 2016-02-15 17:48:50 by alan

In the course of testing with the new OpenID authentication process I have learned some new things, mainly about how Google works and how to control how Google manages account information.

In light of that, I have attached a new version of the Q and A document "OpenID_QandA_2.doc". It fixes or clarifies some answers in the original Q&A, adds a number of new questions and answers, and adds a short introduction.

I suggest that this be sent out to users and/or be included in the EBMS online content.

Comment entered 2016-02-16 07:57:11 by alan

I added a few more tweaks to the Q&A document but kept the name the same, "OpenID_QandA_2.doc".

Comment entered 2016-02-16 17:36:40 by alan

Added a few tiny corrections to "OpenID_QandA_2.doc".

Comment entered 2016-04-07 14:57:27 by Juthe, Robin (NIH/NCI) [E]

Verified landing page on PROD.

Attachments
File Name Posted User
New EBMS Login Page.doc 2015-12-10 10:18:47 Juthe, Robin (NIH/NCI) [E]
OpenID_QandA_2.doc 2016-02-16 17:36:40
OpenID_QandA.doc 2015-12-15 22:56:37

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