EBMS Tickets

Issue Number 265
Summary Error while importing single citation to EBMS
Created 2015-01-15 12:26:25
Issue Type Bug
Submitted By trivedim
Assigned To alan
Status Closed
Resolved 2015-02-17 13:20:34
Resolution Cannot Reproduce
Path /home/bkline/backups/jira/oceebms/issue.144936
Description

When I imported PMID 25575542, I got the attached message.

Comment entered 2015-01-15 13:27:00 by trivedim

I logged off from EBMS and logged in again after some time and was able to import citations.

Comment entered 2015-02-17 13:20:34 by alan

I'm going to mark this as resolved, cannot reproduce.

I think the problem was that the system experienced a transitory event of running out of memory in its cache of PHP scripts. I don't have any idea why that happened. It might have been some bug in the system "memcache" program (not part of the EBMS itself), or some rare alignment of the planets that put a momentary overload on the server.

It hasn't been reported again so I don't think anything needs to be changed and, without being able to reproduce it, I wouldn't know what to change anyway.

Hopefully, we won't see this again.

Comment entered 2015-08-14 15:32:33 by Juthe, Robin (NIH/NCI) [E]

Minaxi/Alan, should we close this one too and mark it as "won't fix" if it hasn't been reproduced? (Minaxi, you are good at finding these once-in-a-blue-moon problems 🙂!)

Comment entered 2015-08-14 15:44:32 by trivedim

I have not seen this error again, and hopefully it won't occur again. So yes, we should close the issue if Alan agrees.
Minaxi

Comment entered 2015-08-18 15:38:37 by alan

Yes, I agree with closing it. I'll go ahead and do that.

Attachments
File Name Posted User
EBMS Import error.doc 2015-01-15 12:26:25

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