EBMS Tickets

Issue Number 262
Summary Problems uploading summaries to EBMS
Created 2014-12-23 16:33:05
Issue Type Bug
Submitted By Juthe, Robin (NIH/NCI) [E]
Assigned To
Status Closed
Resolved 2015-11-10 15:58:14
Resolution Cannot Reproduce
Path /home/bkline/backups/jira/oceebms/issue.144075
Description

Three Peds Board members had problems uploading summaries to the EBMS this past weekend. One commented that he had received a message that "an unknown error had occurred". At the time Sharon received messages from these Board members, she was also unable to upload citation documents to the EBMS.

We have been able to upload several documents (citations, summaries) since that time without a problem, but today another Peds Board member had problems uploading a summary document. We don't know if he received an error message similar to the user over the weekend.

Any idea what could be happening?

Comment entered 2014-12-23 16:48:41 by Juthe, Robin (NIH/NCI) [E]

Adding Sharon to this issue.

Comment entered 2015-08-14 15:23:50 by Juthe, Robin (NIH/NCI) [E]

Sharon, do any of your Board members continue to get error messages when uploading summaries to the EBMS? This was reported back in December, so I'm just trying to see if it's still a problem that we should prioritize for this release. Thanks.

Comment entered 2015-08-14 15:26:32 by squint

I have not had anyone report a problem since I can’t remember when (December?). I wouldn’t consider this a priority and maybe even take it off the list if no one else is having a problem.

 

Sharon

 

From: NCI JIRA Mail (NIH/NCI)
Sent: Friday, August 14, 2015 3:24 PM
To: Quint-Kasner, Sharon (NIH/NCI) [E]
Subject: [NCI JIRA Tracker] (OCEEBMS-262) Problems uploading summaries to EBMS

 

[1]Robin Juthe commented on [2]OCEEBMS-262

 

[3]Re: Problems uploading summaries to EBMS

Sharon, do any of your Board members continue to get error messages when uploading summaries to the EBMS? This was reported back in December, so I'm just trying to see if it's still a problem that we should prioritize for this release. Thanks.

[4]

[5]Add Comment

 

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Assignee:

Unassigned

 
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[1] https://tracker.nci.nih.gov/secure/ViewProfile.jspa?name=JutheR
[2] https://tracker.nci.nih.gov/browse/OCEEBMS-262
[3] https://tracker.nci.nih.gov/browse/OCEEBMS-262
[4] https://tracker.nci.nih.gov/browse/OCEEBMS-262#add-comment
[5] https://tracker.nci.nih.gov/browse/OCEEBMS-262#add-comment

Comment entered 2015-11-10 15:58:14 by Juthe, Robin (NIH/NCI) [E]

Closing this issue since we haven't received reports of problems uploading summaries in a long time.

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