CDR Tickets

Issue Number 5291
Summary Error when logging into QA
Created 2023-10-16 11:54:16
Issue Type Bug
Submitted By Osei-Poku, William (NIH/NCI) [C]
Assigned To Englisch, Volker (NIH/NCI) [C]
Status Closed
Resolved 2023-10-16 19:57:31
Resolution Fixed
Path /home/bkline/backups/jira/ocecdr/issue.363698
Description

There seems to be an error message when attempting to log into QA from XMetal. I first saw this error message last week but after a couple of restarts, I was able to log in but others have started experiencing the same error.  Essentially, if you attempt to log into QA you get the following error message and it prevents you from logging in.

Comment entered 2023-10-16 11:59:38 by Osei-Poku, William (NIH/NCI) [C]

I should also state that we are able to log into PROD without any issues.

Comment entered 2023-10-16 19:57:15 by Englisch, Volker (NIH/NCI) [C]

I reran the refreshManifest.py program which fixed the problem.

Comment entered 2023-10-17 17:59:45 by Osei-Poku, William (NIH/NCI) [C]

Verified. Thanks!

Attachments
File Name Posted User
QA login error.PNG 2023-10-16 11:53:22 Osei-Poku, William (NIH/NCI) [C]

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