CDR Tickets

Issue Number 4751
Summary Unable to import citations on PROD
Created 2019-12-06 17:21:43
Issue Type Bug
Submitted By Juthe, Robin (NIH/NCI) [E]
Assigned To Kline, Bob (NIH/NCI) [C]
Status Closed
Resolved 2019-12-09 11:10:26
Resolution Cannot Reproduce
Path /home/bkline/backups/jira/ocecdr/issue.253340
Description

I imported a citation successfully about 15 minutes ago (the only new citation imported today it appears) but the import function seems to have suddenly stopped working. I'm now getting the error message "Unable to parse the document from NLM".

 

Examples: PMID 31120534 , PMID 29892016 , PMID 31337882

 

Not critical at the moment, but will become critical on Monday. 🙂

Comment entered 2019-12-09 11:10:26 by Kline, Bob (NIH/NCI) [C]

I was able to import all three articles.

31120534: Citation added as CDR0000800066 (with publishable version)
29892016: Citation added as CDR0000800067 (with publishable version)
31337882: Citation added as CDR0000800068 (with publishable version)

I think we can chalk the Friday failures up to NLM's servers having wandered away temporarily.

Comment entered 2019-12-09 11:13:54 by Juthe, Robin (NIH/NCI) [E]

Good news! Thank you!

Comment entered 2019-12-09 11:15:26 by Kline, Bob (NIH/NCI) [C]

I tested on three of the four tiers, so I think we can be pretty confident that nothing's broken on our end in the old code or the new Kepler code.

Elapsed: 0:00:00.002019