CDR Tickets

Issue Number 4537
Summary Publish Preview for summaries broken
Created 2018-10-19 08:43:55
Issue Type Bug
Submitted By Osei-Poku, William (NIH/NCI) [C]
Assigned To Englisch, Volker (NIH/NCI) [C]
Status Closed
Resolved 2018-10-25 10:27:14
Resolution Fixed
Path /home/bkline/backups/jira/ocecdr/issue.234608
Description

It appears Publish Preview for summaries is broken. Since yesterday we've been getting the attached error message. It appeared to work intermittently yesterday but not this morning as it fails on every summary pub preview this morning.

Comment entered 2018-10-19 08:44:45 by Osei-Poku, William (NIH/NCI) [C]

Tagging Robin,

Comment entered 2018-10-19 09:14:47 by Juthe, Robin (NIH/NCI) [E]

Thanks for reporting this, William. I know there have been intermittent problems with Percussion, so this is probably related to that. I guess we'll stay tuned.

Comment entered 2018-10-19 09:20:19 by Kline, Bob (NIH/NCI) [C]

Didn't mean to change the assignee for the ticket, but JIRA thought otherwise when I set the status to "In Progress." :-)

Comment entered 2018-10-19 10:02:00 by Kline, Bob (NIH/NCI) [C]

Can you give it another try, William?

Comment entered 2018-10-19 10:08:09 by Osei-Poku, William (NIH/NCI) [C]

It is working now. Thanks!

Comment entered 2018-10-25 10:27:54 by Osei-Poku, William (NIH/NCI) [C]

We haven't experienced this problem again since last Friday. Thank you!

Attachments
File Name Posted User
Pub preview error.JPG 2018-10-19 08:35:37 Osei-Poku, William (NIH/NCI) [C]

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