CDR Tickets

Issue Number 4517
Summary Investigate missing Glossary Translation Queue emails
Created 2018-09-10 11:29:23
Issue Type Inquiry
Submitted By Osei-Poku, William (NIH/NCI) [C]
Assigned To Englisch, Volker (NIH/NCI) [C]
Status Closed
Resolved 2018-09-12 12:40:29
Resolution Fixed
Path /home/bkline/backups/jira/ocecdr/issue.232818
Description

As reported in OCECDR-4487, We are not receiving emails on PROD for the Glossary Translation Queue. We are receiving the emails from QA without any problems. This affects both the daily emails as well as the weekly emails. Please investigate.

Comment entered 2018-09-12 12:36:38 by Englisch, Volker (NIH/NCI) [C]

I found the problem that's causing the email messages to fail and fixed those on QA. Two files in two branches had to be modified:

reported that this was a confusing problem because the program ran OK on QA but failed when running on PROD. As it turns out the problem didn't run OK on QA. The emails failed on QA as well but only for some of the messages. Those email messages not containing any Spanish language funky characters succeeded while all others failed.
My fix ensures that email messages including funky characters - unfortunately common in the Spanish language :-) - will be delivered, too.

Comment entered 2018-09-12 12:38:31 by Englisch, Volker (NIH/NCI) [C]

The fix has been installed on QA and we should receive nightly test messages from QA by tomorrow morning.

Comment entered 2018-09-13 15:39:29 by Osei-Poku, William (NIH/NCI) [C]

As discussed in today's review meeting, please install this change on PROD.

Comment entered 2018-09-14 16:11:20 by Englisch, Volker (NIH/NCI) [C]

Some additional, minor changes were necessary. These have been tested before moving the files to STAGE and PROD:

Please verify on PROD and close this ticket.

Comment entered 2018-09-19 13:54:01 by Osei-Poku, William (NIH/NCI) [C]

Verified on PROD. Thanks!

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