CDR Tickets

Issue Number 4083
Summary Login errors when switching between tiers
Created 2016-04-28 12:06:04
Issue Type Bug
Submitted By Osei-Poku, William (NIH/NCI) [C]
Assigned To Kline, Bob (NIH/NCI) [C]
Status Closed
Resolved 2016-11-01 14:22:40
Resolution Fixed
Path /home/bkline/backups/jira/ocecdr/issue.183239
Description

When switching between tiers of the CDR servers, you're prevented from logging in the first time even if you provide the correct credentials. It doesn't matter if you're switching between PROD and QA or DEV. Two error messages (attached) are displayed and after dismissing the messages and trying again, the first error message is repeated but right after dismissing it, the files are refreshed and the login works. It appears not to be intermittent as other errors we've seen recently,

Comment entered 2016-08-24 15:48:54 by Kline, Bob (NIH/NCI) [C]

This is a bug in the ClientRefresh.py service.

Comment entered 2016-11-01 09:38:55 by Kline, Bob (NIH/NCI) [C]

: can you confirm that this problem is resolved, and if so, you can close this ticket. Thanks.

Comment entered 2016-11-01 14:22:26 by Osei-Poku, William (NIH/NCI) [C]

Verified. Thank you!

Attachments
File Name Posted User
Login errors.JPG 2016-04-28 12:06:04 Osei-Poku, William (NIH/NCI) [C]

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