CDR Tickets

Issue Number 4087
Summary Make "Manage Actions" page clearer
Created 2016-05-03 11:03:23
Issue Type Improvement
Submitted By Kline, Bob (NIH/NCI) [C]
Assigned To Kline, Bob (NIH/NCI) [C]
Status Closed
Resolved 2016-11-10 16:01:25
Resolution Fixed
Path /home/bkline/backups/jira/ocecdr/issue.183524
Description

It's too easy to click the link for the existing action named "ADD ACTION" instead of "ADD NEW ACTION" at the bottom.

  • move ADD NEW ACTION to the top

  • make it a button on the menu bar

  • do the same thing with LOG OUT

  • put a warning at the top [1]

  • put a box (fieldset) around the existing actions

  • add a caption to the fieldset: "Existing Actions (click to edit)"

Comment entered 2016-07-21 15:01:43 by Kline, Bob (NIH/NCI) [C]

This is actually done on DEV and QA.

Comment entered 2017-01-06 13:26:18 by Englisch, Volker (NIH/NCI) [C]

This new look is a lot better than before. However, I'm not convinced it makes the original problem disappear. The situation is still the same: User opens Actions page, sees the first action in the list named ADD ACTION and may press this link instead of the Add New Action.
The user doesn't necessarily read the green text above when a new action has to be created.

I would leave it for now and look into other options if the changes don't prevent the original problem.

Comment entered 2017-01-06 13:39:26 by Kline, Bob (NIH/NCI) [C]

Well, one solution, which would be mildly funky, but pretty effective, would be to remove "ADD ACTION" from the set of actions you can click on to edit, so you'd have to construct the URL for editing the ADD ACTION action by hand. The drawback is that it's confusing and misleading. Another approach would be to add a warning on the editing page for the ADD ACTION action itself. More than a little kludgey, and if users don't ready the big warning on the previous page, how would I get them to read the warning on the editing page? A third approach would be to add an interim "are you really sure you want to edit the ADD ACTION action?" page. Bleh.

Comment entered 2017-01-06 13:53:39 by Englisch, Volker (NIH/NCI) [C]

Another option I could imagine would be to have a (bogus?) ADD NEW ACTION link right next to ADD ACTION. A user wanting to add an action would scratch his/her head of which of the buttons to click and then decide to read the warning above.
Also not ideal but maybe a little more in your face.

Your variant of adding the warning message on the editing page also sounds reasonable. The user would be more likely to read the warning there, I think. Still no guarantee.

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