CDR Tickets

Issue Number 3891
Summary [Summaries] Publish Preview Errors on QA
Created 2015-04-03 16:44:15
Issue Type Bug
Submitted By Juthe, Robin (NIH/NCI) [E]
Assigned To Englisch, Volker (NIH/NCI) [C]
Status Closed
Resolved 2015-05-21 13:08:07
Resolution Fixed
Path /home/bkline/backups/jira/ocecdr/issue.158263
Description

1. I am unable to get Publish Preview to come up for the Genetics of Breast and Gynecologic Cancers summary (CDR62855) on QA. I'm getting a "This page can’t be displayed" error message.

2. I was able to get Publish Preview to come up for the much smaller Cancer Genetics Overview summary (CDR517309) on QA; however, it has several problems:

  • Spacing issues throughout.

  • Font sizes are off. (For example, Reference headings are really tiny)

  • Table gridlines do not display.

  • Some content is displayed twice. (For example, see the "Structure and Content of PDQ Summaries" section. This section contains text and a bulleted list that is repeated from earlier in the summary. This text and list has taken the place of what should be in this section.)

  • Some content is not displayed at all.

  • Links (e.g., to other summaries or to other sections/images within this summary) do not display.

I'm using the default browser (IE).

Comment entered 2015-04-03 18:43:34 by Englisch, Volker (NIH/NCI) [C]

Could you please check if you received the dreaded "mixed content" message when the page loaded or maybe you have compatibility mode turned off or on, whichever works.
Publish preview works fine for me but I have to load the document twice due to the mixed content issue. A ticket has already been submitted to CBIIT to fix all browser settings on the user's workstations.

Comment entered 2015-04-03 18:51:14 by Englisch, Volker (NIH/NCI) [C]

The version of PP is currently broken due to a JavaScript error. This has already been fixed in DEV. The error prevents you from opening the full document or any other but the first section.

Comment entered 2015-04-07 16:43:45 by Juthe, Robin (NIH/NCI) [E]

Could you please remind me how to check the compatibility mode? I am not receiving the "show all content" message, although Victoria is getting that.

Will the fixes to PP that are on DEV be promoted with this security remediation release?

Comment entered 2015-04-07 16:51:53 by Englisch, Volker (NIH/NCI) [C]

Could you please remind me how to check the compatibility mode?

There is an icon right next to the Reload button that looks like a ripped page. That's the toggle for compatibility mode.

Will the fixes to PP that are on DEV be promoted with this security remediation release?

No, whatever is on DEV right now will go out as part - or shortly after - the Devon Rex (NVCG) release.

Comment entered 2015-05-21 13:07:58 by Juthe, Robin (NIH/NCI) [E]

I think these issues have all been resolved. Closing issue.

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