Issue Number | 3472 |
---|---|
Summary | FTP Protocol Data to NLM Failing |
Created | 2012-01-12 12:25:23 |
Issue Type | Bug |
Submitted By | Englisch, Volker (NIH/NCI) [C] |
Assigned To | Englisch, Volker (NIH/NCI) [C] |
Status | Closed |
Resolved | 2012-01-13 12:18:58 |
Resolution | Fixed |
Path | /home/bkline/backups/jira/ocecdr/issue.107800 |
BZISSUE::5167
BZDATETIME::2012-01-12 12:25:23
BZCREATOR::Volker Englisch
BZASSIGNEE::Volker Englisch
BZQACONTACT::Margaret Beckwith
Last night and the night before the production step to FTP the
protocol data to the NLM failed with an error message
ftplib.error_perm: 553 Could not create file.
Need to investigate and fix the problem.
BZDATETIME::2012-01-12 12:27:39
BZCOMMENTOR::Volker Englisch
BZCOMMENT::1
Updated priority.
BZDATETIME::2012-01-12 17:35:01
BZCOMMENTOR::Volker Englisch
BZCOMMENT::2
The NLM has changed the behavior of the command
cd /
on their FTP server. On an FTP server this command should get you to the
login directory and that's how the command used to work but at the
moment this command gets you to the system root directory.
Since I am changing the directory prior to copying the data file (this
allows me to specify a directory name while I'm testing) and I am now
thrown into the root directory I'm obviously not allowed anymore to drop
my data file to the root directory. That's what was causing the FTP
failures.
I've fixed the program
FTPCTGov2Nlm.gov - R10283
and copied this file to the directory
\cdr\publishing
on MAHLER, FRANK, and BACH.
I will monitor this for a few days before I'll close the issue.
BZDATETIME::2012-01-13 12:18:58
BZCOMMENTOR::Volker Englisch
BZCOMMENT::3
The FTP job ran last night without problems.
Nick Ide replied to my inquiry stating that he was modifying some settings for their FTP server which caused the problem.
I'm closing the issue.
Elapsed: 0:00:00.001705