CDR Tickets

Issue Number 3275
Summary Publishing Failure on CIPSFTP
Created 2010-12-07 10:40:15
Issue Type Bug
Submitted By Englisch, Volker (NIH/NCI) [C]
Assigned To Englisch, Volker (NIH/NCI) [C]
Status Closed
Resolved 2010-12-09 16:45:13
Resolution Fixed
Path /home/bkline/backups/jira/ocecdr/issue.107603
Description

BZISSUE::4965
BZDATETIME::2010-12-07 10:40:15
BZCREATOR::Volker Englisch
BZASSIGNEE::Volker Englisch
BZQACONTACT::Volker Englisch

Due to limited disk space on our FTP server CIPSFTP the automated publishing process failed on Sunday and has to be run manually.

Comment entered 2010-12-07 10:47:46 by Englisch, Volker (NIH/NCI) [C]

BZDATETIME::2010-12-07 10:47:46
BZCOMMENTOR::Volker Englisch
BZCOMMENT::1

I noticed yesterday - after the automated notification email to the licensees didn't go out - that the publishing process failed on Sunday. It turned out that the process failed while uncompressing the documents due to limited disk space.
We ran into this same problem a few times before.

I manually ran all production steps on the FTP server after "cleaning" the disk.

I need to talk to the infrastructure team and identify if it's possible to put in a system that monitors disk usage on this production system that could help prevent these kind of problems.

Comment entered 2010-12-09 09:55:47 by Englisch, Volker (NIH/NCI) [C]

BZDATETIME::2010-12-09 09:55:47
BZCOMMENTOR::Volker Englisch
BZCOMMENT::2

This has been completed. I just need to talk to the infrastructure team to monitor disk usage on CIPSFTP.

Comment entered 2010-12-09 16:45:13 by Englisch, Volker (NIH/NCI) [C]

BZDATETIME::2010-12-09 16:45:13
BZCOMMENTOR::Volker Englisch
BZCOMMENT::3

Closing issue as discussed at status meeting.

Elapsed: 0:00:00.001720