| Issue Number | 590 |
|---|---|
| Summary | Citation Import Error |
| Created | 2021-03-08 11:13:57 |
| Issue Type | Bug |
| Submitted By | Boggess, Cynthia (NIH/NCI) [C] |
| Assigned To | Kline, Bob (NIH/NCI) [C] |
| Status | Closed |
| Resolved | 2021-03-11 20:14:32 |
| Resolution | Cannot Reproduce |
| Path | /home/bkline/backups/jira/oceebms/issue.286420 |
The attached pediatric citation received an error upon import. I tried a second time and received an import error as well. Import batch number 33324 & 33328.
This citation is one of nine that I imported this morning with the core journals tag. All other citations imported without error.
Robin J. has reported this failure from time to time. After investigating we came to the conclusion that there is sometimes a delay between when NLM displays an article on its own web site and when it becomes available from their APIs. We reached out to NLM's support and didn't get a useful response. The only solution is to wait a few days and try again. 🙁
Thanks Bob. I will try again in a few days and let you know.
Bob you were right, this does look like the same problem Robin had reported. I was able to successfully import the citation just now.
Thanks, we can mark this as resolved.
Excellent! Glad your were able to get it to cooperate. Sorry we aren't able to get the original problem fixed at the source. Appreciate your patience. 👍
| File Name | Posted | User |
|---|---|---|
| peds_unusualcancers_importERROR_3-8-2021.txt | 2021-03-08 11:11:27 | Boggess, Cynthia (NIH/NCI) [C] |
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