CDR Tickets

Issue Number 4800
Summary GovDelivery Report Failing
Created 2020-03-24 16:30:40
Issue Type Bug
Submitted By Englisch, Volker (NIH/NCI) [C]
Assigned To Englisch, Volker (NIH/NCI) [C]
Status Closed
Resolved 2020-04-17 11:09:00
Resolution Fixed
Path /home/bkline/backups/jira/ocecdr/issue.259031
Description

In the past month, the GovDelivery report failed to run 3 times.  Need to investigate the root of the problem.

The report had run for over a year without any failure before.

Comment entered 2020-04-17 11:09:00 by Englisch, Volker (NIH/NCI) [C]

After looking into the problem the DB team suggested to increase the default database timeout from 2 - 5 minutes.  Since we increased the timeout the GovDelivery reports are running successfully.

Closing ticket now.

Elapsed: 0:00:00.001569