CDR Tickets

Issue Number 4398
Summary [Gauss QA Testing] Cannot mark mailers as bounced
Created 2018-01-22 15:14:56
Issue Type Bug
Submitted By Osei-Poku, William (NIH/NCI) [C]
Assigned To Kline, Bob (NIH/NCI) [C]
Status Closed
Resolved 2018-01-23 09:08:15
Resolution Fixed
Path /home/bkline/backups/jira/ocecdr/issue.220110
Description

I am not able to mark mailers as bounced in the GP Emailers report. I get the following error message for each mailer I mark as bounced.

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at nciweb@mail.nih.gov to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Comment entered 2018-01-22 15:25:07 by Kline, Bob (NIH/NCI) [C]

This may be a real problem, but it might also be related to the government shutdown. I wouldn't make any assumptions about what you can expect to work properly until the government is back in operation.

Comment entered 2018-01-23 09:08:15 by Kline, Bob (NIH/NCI) [C]

Doesn't look like the latest release of the GP mailer code was deployed to QA or tested there. Please try again.

Comment entered 2018-01-24 17:07:06 by Osei-Poku, William (NIH/NCI) [C]

Verified.

Comment entered 2018-03-08 10:46:15 by Osei-Poku, William (NIH/NCI) [C]

Verified on PROD. Thanks!

Elapsed: 0:00:00.001367