CDR Tickets

We are getting the following error message when accessing GP Mailers on PROD:

Here the link to one of the mailers:

https://gpmailers.cancer.gov/cgi-bin/ShowGPChanges.py?id=784472

"#!/usr/bin/python #-------------------------------------------------------------------— # # $Id: ShowGPChanges.py 11829 2013-06-02 22:08:19Z bkline $ # # Display a diff report between the original information for a # genetics professional and the information as modified in the # mailer interface by the GP. # #-------------------------------------------------------------------— import cgi, cdrutil, difflib, lxml.etree as etree def show(me): print """\ Content-type: text/html; charset: utf-8 %s
""" % me def fix(me): xml = etree.tostring(etree.XML(me), pretty_print=True) return xml.replace("\r", "").splitlines(1) def addColor(line, color): return "%s" % (color, line) def main(): fields = cgi.FieldStorage() mailerId = fields.getvalue('id') cursor = cdrutil.getConnection('emailers').cursor() cursor.execute("SELECT original, xml FROM gp_emailer WHERE id = %s", mailerId) original, new = cursor.fetchone() diffObj = difflib.Differ() before = fix(original) after = fix(new) diffSeq = diffObj.compare(before, after) lines = [] changes = False for line in diffSeq: line = cgi.escape(line) if not line.startswith(' '): changes = True if line.startswith('-'): lines.append(addColor(line, '#FAFAD2')) # Light goldenrod yellow elif line.startswith('+'): lines.append(addColor(line, '#F0E68C')) # Khaki elif line.startswith('?'): lines.append(addColor(line, '#87CEFA')) # Light sky blue else: lines.append(line) if not changes: show("No changes") else: show("".join(lines)) #show("".join(diffSeq)) if name == 'main': main() "