CDR Tickets

Issue Number 4012
Summary PDQ Content Partner Notification
Created 2015-12-31 16:21:51
Issue Type New Feature
Submitted By Englisch, Volker (NIH/NCI) [C]
Assigned To Englisch, Volker (NIH/NCI) [C]
Status Closed
Resolved 2017-01-03 11:11:39
Resolution Won't Fix
Path /home/bkline/backups/jira/ocecdr/issue.176324
Description

Lakshmi has requested to always notify our content partners in the event of a delay of updating our XML data and in case we have to skip a week of publishing (i.e. due to a major WCMS release).
There is currently no system in place allowing us to submit such a notification without having to involve CBIIT before and after such an event.

Comment entered 2015-12-31 16:24:28 by Englisch, Volker (NIH/NCI) [C]

The ticket to create a status page on the Cancer.gov website is related to this request.

Comment entered 2016-02-18 11:59:50 by Learn, Blair (NIH/NCI) [C]

Erika recommends removing from Darwin. Requires review of how these emails should be sent out.

Comment entered 2016-04-22 13:51:00 by Englisch, Volker (NIH/NCI) [C]

The SendEmail.py program used to notify our partners has an option to specify a special memo file to be submitted. Since we now storing the partner contact information in the CDR a work-around to the original request could be to

  1. refresh the CDR database on QA

  2. create the memo file on QA and

  3. submit the notification similarly to the weekly notification.

In order for this to work the SendEmail.py would need to be modified slightly (the current version does not allow to submit a notification to CDR partners from a lower tier) and the option for submitting a different message would need to be tested.

The alternative would be to send a notification by hand to around 80 partners.

Comment entered 2016-12-20 15:17:35 by Englisch, Volker (NIH/NCI) [C]

, before you're trying to grab this ticket from me I rather add a comment. :-)
As part of the eDir account conversion I had to send bulk emails a couple of times to our PDQ content partners. This was done manually from the NCI Content Dissemination email account. I've created an ad-hoc query to extract the email addresses from the CDR in order to copy/paste those addresses to the BCC field of the email messages. This process was reasonably painless.
Considering that we're rarely (not more than 2-4 times a year) sending messages to all of our content partners I believe the manual process works well enough and we shouldn't invest too much time into building another email system. I'd suggest to mark this ticket as Won't Fix.

We could possibly add a button to the partner maintenance pages to create the list of active email addresses for when we have another mailing go out but again, getting that list from the query reports page works fine, too.

Would you agree we should cancel this ticket?

Comment entered 2016-12-20 15:27:33 by Kline, Bob (NIH/NCI) [C]

Since you're our PDQ Partner go-to guy, I defer to your judgement. :-)

Elapsed: 0:00:00.001400