| Issue Number | 3876 |
|---|---|
| Summary | Mailer Job Needs to be Stopped |
| Created | 2015-02-18 09:13:44 |
| Issue Type | Task |
| Submitted By | Juthe, Robin (NIH/NCI) [E] |
| Assigned To | Kline, Bob (NIH/NCI) [C] |
| Status | Closed |
| Resolved | 2015-02-18 11:05:17 |
| Resolution | Fixed |
| Path | /home/bkline/backups/jira/ocecdr/issue.147192 |
Mailer Job 12474 was submitted roughly 30 minutes ago. I've yet to receive an email stating that it has been completed and I'm unable to run subsequent mailers (see error message below). Could you please stop the job?
Unable to initiate publishing job:<br><Errors> <Err>Job 12474 of this publication type is still pending.</Err> </Errors>
I think the problem is that David didn't re-start the publishing service after the hardware upgrade last night, and the publishing server manages "publication" of the mailers. We've got a ticket in to get it started again. Once that happens, your mailer job should go through OK.
Ah, OK. Thanks.
The service has been restarted. See if your job doesn't start moving.
It did and I successfully ran a second job just to be sure. I'll close this issue. Thank you!
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