CDR Tickets

Issue Number 3621
Summary CDR Go Live - OseiPoku - Screen resolution on Bastion Host
Created 2013-07-05 14:47:14
Issue Type Bug
Submitted By chengep
Assigned To Englisch, Volker (NIH/NCI) [C]
Status Closed
Resolved 2013-09-11 15:34:13
Resolution Fixed
Path /home/bkline/backups/jira/ocecdr/issue.109923
Description

This is an interesting observation. I would say low priority.

Many users have reported issues with the screen resolution of the Bastion Host. They complain that the typeface in the CDR appear faint and very hard on the eyes when working on laptops. The only way around this is when using a bigger monitor. Is there a way to increase the resolution on Bastion Host or increase the font size in XMetal to fix this problem?

Comment entered 2013-07-05 14:59:17 by Kline, Bob (NIH/NCI) [C]

Interesting, indeed. Did they raise this issue when we were in negotiations with CBIIT about whether users would be forced to work on the bastion host? Also, it seems as if the two proposed solutions would have opposite effects. In other words, wouldn't increasing the resolution descrease the font size?

Comment entered 2013-07-08 12:57:11 by chengep

Example of how the "thickness" of the font looks different between the bastion host and their own computers.

Comment entered 2013-07-13 11:10:03 by Kline, Bob (NIH/NCI) [C]

In the linked issue WEBTEAM-625, Rob asks if this is something which can be controlled by the CSS rules we distribute to the client machines. Please investigate to determine whether we're already specifying font sizes for all of the text elements, and if not, whether we could address the users' concerns by adding some rules.

Comment entered 2013-08-05 18:03:07 by Englisch, Volker (NIH/NCI) [C]

Robin, do you know if this is a problem only for the text in the SummaryMetaData block or for other elements as well?
I think I've been able to specify the font-width for those elements but we won't know for sure if the change has the expected effect until the modified CSS has been copied to PROD.

Comment entered 2013-08-06 15:30:17 by Englisch, Volker (NIH/NCI) [C]

I've increased the font size in the CSS from 12pt to 14pt. This, however, may appear for some settings/monitors that the regular text looks like it's bolded.

Please have a look on DEV if this works better for everyone.

Comment entered 2013-08-09 15:00:25 by Osei-Poku, William (NIH/NCI) [C]

The general consensus at CIAT is that it looks better than before. It is definitely an improvement as it is much easier on the eyes.

Comment entered 2013-08-30 12:57:43 by Juthe, Robin (NIH/NCI) [E]

We've received mixed feedback on this in ICRDB. We've noticed a few odd things, such as key points that now appear to be a smaller text size than surrounding text and bold text that now appears to be a larger font size than surrounding text. It's also harder to differentiate between bold text (in strong tags) and surrounding text, since everything appears to be bold.

However, since the majority (including CIAT) of folks are in favor of the change, we would like to apply it on production and see how it works for everyone. We will revisit this in a month or two to see if it is an acceptable change or if we should switch it back to 12pt (assuming that would not be hard to do). Thanks.

Comment entered 2013-09-10 19:13:21 by Englisch, Volker (NIH/NCI) [C]

I'll check with CBIIT if this is something that can be updated outside of a release. If not we should add this ticket to the release since the work has already been done.

Comment entered 2013-09-11 13:49:14 by Englisch, Volker (NIH/NCI) [C]

William/Robin, could you please notify the users that this change will likely appear today.

Comment entered 2013-09-11 15:33:23 by Englisch, Volker (NIH/NCI) [C]

The following file has been copied on PROD:

  • R12019: Summary.css

Please verify on PROD and close this issue.

Comment entered 2013-09-11 15:34:13 by Englisch, Volker (NIH/NCI) [C]

Rob has updated the CSS file on PROD.

Comment entered 2013-09-17 15:16:39 by Englisch, Volker (NIH/NCI) [C]

This item already made it to PROD which makes me believe that we can mark is as 'QA verified'.

Comment entered 2013-09-23 11:30:58 by Kline, Bob (NIH/NCI) [C]

Do we need to keep this ticket open?

Comment entered 2013-10-07 12:42:32 by Englisch, Volker (NIH/NCI) [C]

Since neither William nor Robin are on this ticket I went ahead and closed it since the changes are already in production.

Comment entered 2013-12-02 12:54:00 by Osei-Poku, William (NIH/NCI) [C]

It looks like the changes to the fonts reverted the default or original one as reported in this issue. This happened after release 3.1. Could you please restore the changes?

Comment entered 2013-12-02 13:10:59 by Englisch, Volker (NIH/NCI) [C]

Thanks for letting me know, William. I'm already working with Jim McMahon on another problem related to the synchronization of the XMetaL documents trying to find out what had been updated and when.
Please add a comment to the issue
https://tracker.nci.nih.gov/browse/WEBTEAM-1759
if you have permission or create a new one for OCECDR. I don't think we should add a change request to a completed issue unless you mark it as re-open.

Attachments
File Name Posted User
BastionHost-Implementation-Resolution.jpg 2013-07-08 12:57:11
Current-CTB-Implementation-Resolution.jpg 2013-07-08 12:57:11

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