CDR Tickets

Issue Number 3619
Summary CDR Go Live - Harrison - Unable to Run Documents with Linked Media Docs report
Created 2013-07-03 13:06:49
Issue Type Bug
Submitted By chengep
Assigned To Kline, Bob (NIH/NCI) [C]
Status Closed
Resolved 2013-08-20 15:57:21
Resolution Fixed
Path /home/bkline/backups/jira/ocecdr/issue.109872
Description

We are receiving the following error message when attempting to run the Documents with Linked Media Docs report:

Internet Explorer cannot display the webpage

This appears to be an issue with the GlossaryTerm part of the report that we are also experiencing on Franck (we receive a timeout error on Franck). We are able to run the summaries-only version of the report on both Franck and the Bastion host, so we will need to look into the glossary side of the report post-migration.

Comment entered 2013-07-10 16:33:13 by Juthe, Robin (NIH/NCI) [E]

I don't think this is related to the migration since we ran into the same error on Franck with the glossary part of the report. We'll need to look into this in the CDR team.

Comment entered 2013-07-10 17:01:36 by chengep

Looks like this is an existing problem (prior to migration).

Comment entered 2013-07-10 17:02:57 by chengep

Assigning to Bob Kline by default.

Comment entered 2013-07-18 14:44:37 by Kline, Bob (NIH/NCI) [C]

Re-assigned in status meeting.

Comment entered 2013-08-20 11:55:42 by Kline, Bob (NIH/NCI) [C]

I've got this working on DEV. I replaced the query for links from glossary terms (which was taking between six and seven minutes) with a new version which takes about three seconds. Also did a massive cleanup of some obsolete code.

Comment entered 2013-08-20 15:57:21 by Kline, Bob (NIH/NCI) [C]

Ready for user testing on DEV.

Comment entered 2013-08-21 17:38:49 by Juthe, Robin (NIH/NCI) [E]

Verified on DEV.

Comment entered 2013-08-29 12:28:20 by Juthe, Robin (NIH/NCI) [E]

Verified in production.

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