CDR Tickets

Issue Number 3624
Summary Opening QC report from XMetal creates two tabs in IE
Created 2013-05-07 13:16:50
Issue Type Bug
Submitted By chengep
Assigned To Englisch, Volker (NIH/NCI) [C]
Status Closed
Resolved 2014-08-12 12:25:35
Resolution Fixed
Path /home/bkline/backups/jira/ocecdr/issue.90509
Description

Opened a JIRA ticket with CBIIT: https://tracker.nci.nih.gov/browse/WEBTEAM-133

Comment entered 2013-05-10 11:02:10 by chengep

CBIIT is deferring support for resolving this issue until after cutover to CBIIT-PROD (post July 15, 2013)

Comment entered 2013-12-05 14:51:45 by Kline, Bob (NIH/NCI) [C]

See also OCECDR-3625, a related but separate issue.

Comment entered 2014-07-25 16:29:30 by Englisch, Volker (NIH/NCI) [C]

The resolution for this issue was to

  • start IE

  • open the Internet Options

  • on the General tab click 'Settings' in the 'Tabs' section

  • in the window 'Tabbed Browser Settings' under the section 'When a pop-up is encountered' click the option 'Always open pop-ups in a new window'

  • close the IE options.

Comment entered 2014-08-12 12:25:18 by Englisch, Volker (NIH/NCI) [C]

This problem has been fixed on PROD by CBIIT. Closing ticket.

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