CDR Tickets

You may have to restart the server or our sessions for us since we don't have the option to do that.

I've forwarded the info to the CBIIT web team - who have the authorization to do this.

@CBIIT:

It would be ideal if this could be done after hours.

Thanks.

Adding email exchanges below:

---Original Message---
From: Alan Meyer alan@mail.nih.gov
Sent: Monday, July 22, 2013 11:24 PM
To: Bocinski, Jesse (NIH/NCI) [C]
Cc: Bao, Wenling (NIH/NCI) [C]; NCI Web; Cheng, Erika (NIH/NCI) [C]; Englisch, Volker (NIH/NCI) [C]; Kline, Robert (NCI); Osei-Poku, William; Juthe, Robin (NIH/NCI) [E]
Subject: Re: [NCI JIRA Tracker] (OCECDR-3616) Windows update on production server

Thanks Jesse.

I'm also copying this to our lead users for distribution to other users.

Alan

On 07/22/2013 10:51 PM, Bocinski, Jesse (NIH/NCI) [C] wrote:
> The restart has completed. The only user who was actively logged in was nih\barnsteadm, but there were also several idle sessions that were terminated. I hope this hasn't caused any inconvenience.
>
> As a tangent, in the future it would be best if users logged off of their sessions when they are finished rather than leaving them idle. Resources are used up and processes can get stuck and leaky when sessions are left idle unnecessarily.
>
> Have a nice evening!
> ---
> Jesse Bocinski (Contractor)
> TerpSys ®
> Network Engineer, NCI Web
> National Cancer Institute
> Center for Biomedical Informatics & Information Technology
> 9609 Medical Center Drive, 1W418
> Rockville, MD 20850
>
> bocinskij@mail.nih.gov
> 240.276.5183 (office)
> 301.675.0689 (mobile)
>
> This email, including attachments, may contain privileged and confidential information intended only for the use of the individual(s) named above. Dissemination, distribution, or copying of this message or its contents is subject to authorization by the sender. If you have received this message in error, please notify the sender and delete immediately.
>
>
> ---Original Message---
> From: Bocinski, Jesse (NIH/NCI) [C]
> Sent: Monday, July 22, 2013 10:45 PM
> To: Meyer, Alan (NIH/NCI) [C]; Bao, Wenling (NIH/NCI) [C]; NCI Web
> Cc: Cheng, Erika (NIH/NCI) [C]; Englisch, Volker (NIH/NCI) [C]; Kline, Robert (NCI)
> Subject: RE: [NCI JIRA Tracker] (OCECDR-3616) Windows update on production server
>
> Hi Alan,
>
> I'm going to go ahead and complete the restart now, as hopefully there are fewer people working this time of night than during business hours.
>
> Thanks,
> ---
> Jesse Bocinski (Contractor)
> TerpSys ®
> Network Engineer, NCI Web
> National Cancer Institute
> Center for Biomedical Informatics & Information Technology
> 9609 Medical Center Drive, 1W418
> Rockville, MD 20850
>
> bocinskij@mail.nih.gov
> 240.276.5183 (office)
> 301.675.0689 (mobile)
>
> This email, including attachments, may contain privileged and confidential information intended only for the use of the individual(s) named above. Dissemination, distribution, or copying of this message or its contents is subject to authorization by the sender. If you have received this message in error, please notify the sender and delete immediately.
>
>
> ---Original Message---
> From: Meyer, Alan (NIH/NCI) [C]
> Sent: Monday, July 22, 2013 10:41 PM
> To: Bao, Wenling (NIH/NCI) [C]; NCI Web
> Cc: Cheng, Erika (NIH/NCI) [C]; Englisch, Volker (NIH/NCI) [C]; Kline, Robert (NCI)
> Subject: Fwd: [NCI JIRA Tracker] (OCECDR-3616) Windows update on production server
>
> Hi Wenling, or whoever gets this.
>
> Our users are seeing a prompt to restart the server to finish updates on the CDR PROD bastion host. See:
>
> https://tracker.nci.nih.gov/browse/OCECDR-3616
>
> Can someone take care of this?
>
> Thanks.
>
> Alan
>

–

Thanks,

Alan
___________________________________
Alan Meyer
NCI OCE - Communications Technology Branch
Contractor: Sapient Government Services
NCI: 301.435.4865