| Issue Number | 3499 |
|---|---|
| Summary | [Genetics Directory] Mailer jobs failed |
| Created | 2012-04-09 11:11:51 |
| Issue Type | Bug |
| Submitted By | Osei-Poku, William (NIH/NCI) [C] |
| Assigned To | Kline, Bob (NIH/NCI) [C] |
| Status | Closed |
| Resolved | 2012-04-26 10:29:10 |
| Resolution | Fixed |
| Path | /home/bkline/backups/jira/ocecdr/issue.107827 |
BZISSUE::5194
BZDATETIME::2012-04-09 11:11:51
BZCREATOR::William Osei-Poku
BZASSIGNEE::Bob Kline
BZQACONTACT::William Osei-Poku
We are getting the following error message when running mailer jobs for Genetics Directory documents:
"Opening and ending tag mismatch: body line 2 and font, line 3, column 11"
The last unsuccessful attempt was on 4/3/2012 and it looks like the last successful attempt was on 02/27/2012.
BZDATETIME::2012-04-09 12:38:26
BZCOMMENTOR::Bob Kline
BZCOMMENT::1
Doesn't look like an enhancement request.
BZDATETIME::2012-04-09 13:16:53
BZCOMMENTOR::Bob Kline
BZCOMMENT::2
I believe I have tracked down the cause of the failure. See if the mailer works now. If it does, I'll install the fix on all three servers.
BZDATETIME::2012-04-09 13:25:11
BZCOMMENTOR::William Osei-Poku
BZCOMMENT::3
(In reply to comment #2)
> I believe I have tracked down the cause of the failure. See if the
mailer
> works now. If it does, I'll install the fix on all three
servers.
It seems to be working correctly now. I ran a job for one mailer and it completed successfully on Bach.
BZDATETIME::2012-04-24 09:28:45
BZCOMMENTOR::Bob Kline
BZCOMMENT::4
Fix installed on all three servers.
BZDATETIME::2012-04-26 10:28:19
BZCOMMENTOR::William Osei-Poku
BZCOMMENT::5
(In reply to comment #4)
> Fix installed on all three servers.
Verified on all three servers. It appears to be working correctly on
all of them. Thanks!
Issue closed.
BZDATETIME::2012-04-26 10:29:10
BZCOMMENTOR::William Osei-Poku
BZCOMMENT::6
Issue closed!
Elapsed: 0:00:00.001353