CDR Tickets

Issue Number 3425
Summary [Glossary Audio] Audio Download too timing out
Created 2011-10-10 12:22:22
Issue Type Bug
Submitted By Osei-Poku, William (NIH/NCI) [C]
Assigned To Englisch, Volker (NIH/NCI) [C]
Status Closed
Resolved 2011-10-11 10:55:34
Resolution Fixed
Path /home/bkline/backups/jira/ocecdr/issue.107753
Description

BZISSUE::5119
BZDATETIME::2011-10-10 12:22:22
BZCREATOR::William Osei-Poku
BZASSIGNEE::Volker Englisch
BZQACONTACT::William Osei-Poku

The audio download tool is timing out on Bach and Mahler (I didn't try it on Franck). When you click on Get Audio, it appears to run but gets stuck in a loop and nothing happens until after several minutes when it times without and produces the following message:

CGI Timeout
The specified CGI application exceeded the allowed time for processing. The server has deleted the process.

Comment entered 2011-10-10 12:40:15 by Englisch, Volker (NIH/NCI) [C]

BZDATETIME::2011-10-10 12:40:15
BZCOMMENTOR::Volker Englisch
BZCOMMENT::1

The FTP server is currently down, probably due to systems maintenance over the weekend.

Comment entered 2011-10-11 10:55:14 by Osei-Poku, William (NIH/NCI) [C]

BZDATETIME::2011-10-11 10:55:14
BZCOMMENTOR::William Osei-Poku
BZCOMMENT::2

(In reply to comment #1)
> The FTP server is currently down, probably due to systems maintenance over the
> weekend.

It is working now. Thanks! Marked bug as resolved.

Comment entered 2011-10-11 10:55:34 by Osei-Poku, William (NIH/NCI) [C]

BZDATETIME::2011-10-11 10:55:34
BZCOMMENTOR::William Osei-Poku
BZCOMMENT::3

(In reply to comment #2)
> (In reply to comment #1)
> > The FTP server is currently down, probably due to systems maintenance over the
> > weekend.
>
> It is working now. Thanks! Marked bug as resolved.

Issue closed.

Elapsed: 0:00:00.000622