CDR Tickets

Issue Number 5248
Summary Pub Preview Error on PROD
Created 2023-06-08 16:02:05
Issue Type Bug
Submitted By Osei-Poku, William (NIH/NCI) [C]
Assigned To Kline, Bob (NIH/NCI) [C]
Status Closed
Resolved 2023-06-08 16:21:50
Resolution Cannot Reproduce
Path /home/bkline/backups/jira/ocecdr/issue.348381
Description

Pub preview is not working for Summaries and DIS on PROD, and it appears not to be working on the lower tiers as well (at least on QA).

These are the error messages:

 

Repro Steps:

  1. Retrieve any summary or DIS document with a publishable version on PROD

  2. Invoke the Pub Preview macro from the toolbar

  3. You will see one of these errors depending on the document type. 

For Summaries:

For DIS:

Comment entered 2023-06-08 16:21:50 by Kline, Bob (NIH/NCI) [C]

The problem seems to have fixed itself, with some help from a stern lecture by  😃

Comment entered 2023-06-08 16:29:19 by Kline, Bob (NIH/NCI) [C]

As a side node, when testing I happened to notice a typo in CDR257995.

 Pressing the breast helps to get a better of the breast.

Should be:

 Pressing the breast helps to get a better picture [or image?] of the breast.

Comment entered 2023-06-09 07:16:40 by Kline, Bob (NIH/NCI) [C]

Pub preview is now working for Summaries and DIS on PROD, ...

I assume you meant to write "... is not working ... on PROD, ...." Did you mean to say it was broken on QA as well, or that it was broken on PROD but working on the lower tiers?

Comment entered 2023-06-15 12:59:24 by Osei-Poku, William (NIH/NCI) [C]

Yes, I have corrected them above. Sorry for the confusion.

Comment entered 2023-06-15 13:00:26 by Osei-Poku, William (NIH/NCI) [C]

Verified on QA and Prod. Thanks!

Attachments
File Name Posted User
DIS_PubPreview_error.PNG 2023-06-08 15:59:15 Osei-Poku, William (NIH/NCI) [C]
summary_pubpreview_error.PNG 2023-06-08 15:57:52 Osei-Poku, William (NIH/NCI) [C]

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