CDR Tickets

Issue Number 4563
Summary Error Running Advisory Board Mailers
Created 2019-01-09 19:00:01
Issue Type Bug
Submitted By Englisch, Volker (NIH/NCI) [C]
Assigned To Englisch, Volker (NIH/NCI) [C]
Status Closed
Resolved 2019-02-21 12:58:05
Resolution Won't Fix
Path /home/bkline/backups/jira/ocecdr/issue.238505
Description

Message from Bonnie:

Tried to run the Ependymoma mailer (774967 is for advisory member-Foreman, 62843 is the summary). And got this message. I still have to run Retinoblastoma too so would one of you do your magic and clear this one out so I can attempt the other one? Also not sure what the problem is-both checked out ok with validation.

Error message:
"Failure cocnverting Mailer*.tex to Mailer*.ps: failure running LaTeX processor..."

Comment entered 2019-01-09 19:05:17 by Englisch, Volker (NIH/NCI) [C]

We were able to reproduce this error on the QA server and it appears to be a data issue. It seems that the image plus the caption is more content than can fit on a single page. This is true for both of the images that are part of the module.
I was able to significantly shorten the caption and then run the mailers successfully on QA.

Comment entered 2019-01-18 14:28:52 by Englisch, Volker (NIH/NCI) [C]

This issue was discussed at the status meeting. The mailer output is in most cases not used. The mailer is merely run in order to create a mailer ID. If this is the case for all boards there would be no need to fix this issue.

It has been discussed if it's possible to run the mailers but ignoring any errors (i.e. large tables, large images) or not even create any output (LaTeX draft mode) so that the creation of the IDs would still succeed even if the output doesn't get created. This may be possible, for instance, by modifying the raised exceptions in cdrmailers.py within the makePS() function.

and will identify if the mailer output is still being used by one of the board managers.

Comment entered 2019-02-21 12:57:49 by Juthe, Robin (NIH/NCI) [E]

We no longer need to generate these mailers. See OCECDR-4573. Closing issue.

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