CDR Tickets

Issue Number 4380
Summary [Gauss QA Testing] Unable to attach board meeting recording
Created 2018-01-09 16:58:48
Issue Type Bug
Submitted By Osei-Poku, William (NIH/NCI) [C]
Assigned To Kline, Bob (NIH/NCI) [C]
Status Closed
Resolved 2018-01-10 15:32:03
Resolution Fixed
Path /home/bkline/backups/jira/ocecdr/issue.219551
Description

We're getting "HTTP Status code from server:500" when attempting to attach board meeting recording media file.

Comment entered 2018-01-10 09:56:32 by Kline, Bob (NIH/NCI) [C]

Steps to reproduce, please. (I was able to attach an MP3 to a new Media document successfully.)

Comment entered 2018-01-10 12:22:18 by Osei-Poku, William (NIH/NCI) [C]

Open a new or existing media doc
Click on the Save icon
Click on Browse button to locate the file to attach
Click Okay after the file is attached

The problem may be the size of the file you're attaching. The board meeting recording files are large files. I have just tried both 14MB and 20MB they both produced the same error message. Should I attach one of the files to this ticket ?

Comment entered 2018-01-10 12:25:41 by Kline, Bob (NIH/NCI) [C]

Should I attach one of the files to this ticket ?

Yes, please.

Comment entered 2018-01-10 12:30:58 by Osei-Poku, William (NIH/NCI) [C]

Done.

Comment entered 2018-01-10 15:32:03 by Kline, Bob (NIH/NCI) [C]

Fixed on QA. Please give it a try.

Comment entered 2018-01-10 19:13:30 by Osei-Poku, William (NIH/NCI) [C]

Verified. It works now. Thanks!

Comment entered 2018-03-08 10:06:25 by Osei-Poku, William (NIH/NCI) [C]

Verified on PROD. Thanks!

Attachments
File Name Posted User
http code error.JPG 2018-01-09 16:59:59 Osei-Poku, William (NIH/NCI) [C]
Screen & prev meeting summary 11-15-17.mp3 2018-01-10 12:30:38 Osei-Poku, William (NIH/NCI) [C]

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