| Issue Number | 4074 |
|---|---|
| Summary | Send Command error in XMetal |
| Created | 2016-04-04 20:00:55 |
| Issue Type | Bug |
| Submitted By | Osei-Poku, William (NIH/NCI) [C] |
| Assigned To | Kline, Bob (NIH/NCI) [C] |
| Status | Closed |
| Resolved | 2016-06-02 14:23:33 |
| Resolution | Won't Fix |
| Path | /home/bkline/backups/jira/ocecdr/issue.181754 |
Many users have reported getting a Send Command error while working in XMetal. The problem usually resolves itself after waiting a couple of minutes or after restarting XMetal and or the computer. It appears to have started a week or two ago and worsened late last week as a user reported seeing the message nearly 50 times in one day. I have attached a screenshot of the error message. I will try to get more information if the error continues.
Seems to be related to network (VPN usually) connectivity.
| File Name | Posted | User |
|---|---|---|
| send command error.jpg | 2016-04-04 20:00:55 | Osei-Poku, William (NIH/NCI) [C] |
Elapsed: 0:00:00.001199