CDR Tickets

Here is an e-mail from Emmy describing a recent problem using the "Replace Doc with new Doc" feature in the CDR to overwrite an existing CDR document with another document.

From: Felker, Emmy Emmy.Felker@icfi.com
Sent: Monday, September 21, 2015 12:22 PM
To: Beckwith, Margaret (NIH/NCI) [E]
Cc: Quint-Kasner, Sharon (NIH/NCI) [E]; Juthe, Robin (NIH/NCI) [E]; Osei-Poku, William; Judy Marcus
Subject: RE: Block-and-replace glitch

Hi Margaret,

As I mentioned to Sharon, I encountered a block-and-replace glitch in the CDR last Thursday Sept 17th.

I was in the CDR Admin function for “Replace Doc with New Doc”, blocking Bile Duct Cancer Treatment Patient draft doc #
(CDR ID 774021) to re-use original doc # (CDR ID 258011).

I received the normal message that a successful replacement had been made & the draft doc had been blocked.

When I tried to exit CDR Admin to go back into the CDR & complete the process, I got a message (below the CDR Admin banner on the screen) that said Thank you for spending quality time in the CDR. This is pretty much verbatim, the “quality time” part especially caught my eye.

I then found I was unable to get back into the CDR, screen kept showing either invalid or expired session. Rather than try to tamper with a process that was betwixt & between, I emailed Judy to see if she could wrap up the process on her end, which she proceeded to do with no issues.

Please let me know if I can provide any further details.

Thanks,
Emmy