CDR Tickets

Issue Number 3843
Summary [Summaries] Mailer Job Needs to be Stopped
Created 2014-12-22 08:41:11
Issue Type Bug
Submitted By Juthe, Robin (NIH/NCI) [E]
Assigned To Kline, Bob (NIH/NCI) [C]
Status Closed
Resolved 2014-12-22 10:52:50
Resolution Fixed
Path /home/bkline/backups/jira/ocecdr/issue.143957
Description

Sharon ran a summaries mailer job on Saturday but the job was still running as of Sunday morning. She received this message when she tried to run another job:

Unable to initiate publishing job:<br><Errors> <Err>Job 12334 of this publication type is still pending.</Err> </Errors>

Would you be able to stop this job if it is still running? Thanks.

Comment entered 2014-12-22 10:52:50 by Kline, Bob (NIH/NCI) [C]

I marked the job as failed. Volker is investigating the publishing service, which appears to be stopped. You might want to hold off on submitting new jobs until he lets us know that the service is working again.

Comment entered 2014-12-22 11:01:39 by Englisch, Volker (NIH/NCI) [C]

The service is working again. A hot-fix that was waiting in the queue just finished.

Comment entered 2014-12-22 11:09:50 by Englisch, Volker (NIH/NCI) [C]

FYI:
There was also one Mailer job in the queue that finished. It was started on Saturday at 10:40h.
It appears from the logs that another mailer job was tried to be submitted at 11:06h but it failed because the first one hadn't finished yet.

Comment entered 2014-12-22 11:11:35 by Juthe, Robin (NIH/NCI) [E]

Bonnie just ran a job successfully, so I think we're good now. Thank you both!

Comment entered 2015-01-14 08:59:06 by Juthe, Robin (NIH/NCI) [E]

This issue on production has been resolved, so I am closing it.

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