CDR Tickets

Issue Number 3766
Summary [Summaries] Changes to Ed Board Correspondence Mailer Response Forms
Created 2014-05-06 17:45:35
Issue Type Improvement
Submitted By Juthe, Robin (NIH/NCI) [E]
Assigned To Kline, Bob (NIH/NCI) [C]
Status Closed
Resolved 2014-10-02 16:55:17
Resolution Fixed
Path /home/bkline/backups/jira/ocecdr/issue.124500
Description

We'd like to make a few small changes to the correspondence mailer response forms for the following letters:

Ed Board Invitation Letter (CDR424393-Genetics, CDR424400-Adult, CDR-424402-CAM, CDR424403-S&P, CDR424399-SPC) (see separate attachment for Genetics only)
Ed Board Renewal Letter (CDR426529)
EIC Renewal Letter (CDR424405)
Ed Board Goodbye Letter (CDR424406)

I will attach the revised response forms.

Comment entered 2014-05-20 10:35:06 by Kline, Bob (NIH/NCI) [C]

Just a pointer for future requests: it's always safer to provide a list of specific changes than to hope I'll find all the differences between one complete letter and an earlier version of that letter.

Comment entered 2014-05-20 11:25:10 by Kline, Bob (NIH/NCI) [C]

The advice offered in the previous comment is particularly applicable for requests which are described as involving "a few small changes." Also, itemizing the specific changes has the additional advantage of avoiding unintended discrepancies being inadvertently introduced (and making it clear when minor discrepancies which might appear to have been unintended are actually intentional). For example: as far as I can tell, the only changes represented for the three mailers in the "Correspondence Letter Response Form Changes ..." file are rewording of the "Please send ..." sentence and the addition of the "Please complete the information below" sentence to the "I am willing to accept ..." option - except, that in the third mailer that added sentence is enclosed within parentheses, whereas in the other two it is not. Is this discrepancy really intentional? (I would vote for using the parentheses in all three mailers; it's odd enough even with the parentheses to have a sentence ostensibly asserted by the board member followed by a sentence which is addressed to that board member, looking as if that board member were asking NCI to "complete the information below"; the parentheses would go at least a little way toward indicating a change of voice.)

Comment entered 2014-05-20 11:30:45 by Kline, Bob (NIH/NCI) [C]

Another discrepancy which was probably unintentional was "Please complete information below" versus "Please complete the information below"; should the definite article be used for all mailers, or do you really want the wording to be different for that sentence?

Comment entered 2014-05-20 11:45:59 by Kline, Bob (NIH/NCI) [C]

I see that there are other differences for the member invitation letter, dropping some of the lines from the board member information form. Do the lines being dropped include the "I would like to join the following genetics working groups ..." block?

Comment entered 2014-05-20 17:19:06 by Kline, Bob (NIH/NCI) [C]

I see that my most recent question has been answered in the second attachment.

Comment entered 2014-05-22 07:58:16 by Kline, Bob (NIH/NCI) [C]

Another puzzling discrepancy: what is the reason that the genetics invitation letter keeps the second home address line, but the same letter drops that line for the other boards?

Comment entered 2014-05-22 11:03:43 by Juthe, Robin (NIH/NCI) [E]

Sorry for the confusion. I'll review these attachments and provide a list of the changes.

Comment entered 2014-09-25 18:02:57 by Juthe, Robin (NIH/NCI) [E]

Hi Bob,

I'm attaching a list delineating the specific changes to each of the Ed Board letters. We're making a lot of the same changes to multiple letters but I listed them by letter since I think that's how you need to do the work.

Thank you!
Robin

Comment entered 2014-09-25 18:03:46 by Juthe, Robin (NIH/NCI) [E]

I removed the old attachments to (hopefully) avoid confusion. Just let me know if you have any questions.

Comment entered 2014-10-02 16:55:17 by Kline, Bob (NIH/NCI) [C]

I think I got everything. I'm sure your eagle-eyed review will catch anything I missed, though. 🙂

Comment entered 2014-10-30 13:29:23 by Juthe, Robin (NIH/NCI) [E]

The last line of the response form for the Adult invitation letter (CDR424400-Adult) is not indented but everything else is. Please indent this last line (for the e-mail address) to match everything above it. Thanks.

Comment entered 2014-11-05 08:58:48 by Juthe, Robin (NIH/NCI) [E]

The same is true (final E-mail line needs indenting) for the Supportive & Palliative Care, Screening & Prevention, and CAM invitation letters.

Please also indent the text about joining genetics working groups on the genetics invitation letter so that it is lined up with the rest of the form. Thanks!

Comment entered 2014-11-05 10:20:03 by Kline, Bob (NIH/NCI) [C]

Both modification have been made on DEV. Please verify.

Comment entered 2014-11-06 10:05:49 by Juthe, Robin (NIH/NCI) [E]

On the genetics invitation letter, could you please change the "Psycosocial and Behavior Issues" working group to "Psychosocial and Behavioral Issues"? Thanks.

Comment entered 2014-11-06 10:15:44 by Juthe, Robin (NIH/NCI) [E]

Verified the other invitation letters. Just have genetics left.

Comment entered 2014-11-06 10:56:12 by Kline, Bob (NIH/NCI) [C]

Working group name tweaked as requested (pretty sure the Word doc had "Behavior Issues").

Comment entered 2014-11-06 11:03:17 by Juthe, Robin (NIH/NCI) [E]

It did. But there's also a typo - should be "Psyc*h*osocial". Thanks.

Comment entered 2014-11-06 11:22:12 by Kline, Bob (NIH/NCI) [C]

Typo fixed.

Comment entered 2014-11-06 12:04:48 by Juthe, Robin (NIH/NCI) [E]

Verified on DEV. Thanks!

Comment entered 2015-01-23 18:09:21 by Juthe, Robin (NIH/NCI) [E]

Verified on QA.

Comment entered 2015-02-17 15:15:34 by Juthe, Robin (NIH/NCI) [E]

I spot-checked a few of these on stage and they looked good. Thanks.

Comment entered 2015-02-19 13:14:50 by Juthe, Robin (NIH/NCI) [E]

I spot-checked a few of these on prod and they looked good. Closing issue.

Attachments
File Name Posted User
List of CDR changes to Ed Board correspondence mailer response forms.doc 2014-09-25 18:02:57

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